CONVINCING SOLUTIONS

Here is a brief description of our services. We always create a customised service package, tailor-made to suit your needs and requirements. That means you always get exactly what you need. Send us an inquiry!

  • Supplies centre: End-customer support for supplies and consumables. From order receipt to delivery (order to invoice) or including collection (order to cash)
  • End-to-end fulfilment: Europe-wide point-of-sales material and promotional items
  • Spare part centre: Overnight delivery to your technical field staff, factories or service centres
  • Testing equipment and equipment for hire: Complete with booking platform, support services, collection and processing
  • Swap logistics: Exchange and processing of devices or components
  • Promotions and campaigns: Support via phone or e-mail with cash-back or loyalty programmes, for example.
  • Lead management: Data analysis and qualification, and on request, outbound telemarketing and fulfilment Europe-wide with native speakers
  • Database management: Set-up, deduplication and qualification
  • Customer services: Inbound call centre projects, e.g. product launch, invoicing and complaint management
  • Product logistics: Local consignment stock with Europe-wide delivery, including RMA handling and/or refurbishing
  • E-commerce shops: From consulting to implementation and finally operations with front-end and back-end fulfillment
  • Project management & consulting of complex projects in the area of business & marketing strategy, services & logistical processes and outsourcing

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We would be happy to discuss your personal requirements in a non-binding meeting.

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