Here is a brief description of our services. We always create a customised service package, tailor-made to suit your needs and requirements. That means you always get exactly what you need. Send us an inquiry!
Supplies centre: End-customer support for supplies and consumables. From order receipt to delivery (order to invoice) or including collection (order to cash)
End-to-end fulfilment: Europe-wide point-of-sales material and promotional items
Spare part centre: Overnight delivery to your technical field staff, factories or service centres
Testing equipment and equipment for hire: Complete with booking platform, support services, collection and processing
Swap logistics: Exchange and processing of devices or components
Promotions and campaigns: Support via phone or e-mail with cash-back or loyalty programmes, for example.
Lead management: Data analysis and qualification, and on request, outbound telemarketing and fulfilment Europe-wide with native speakers
Database management: Set-up, deduplication and qualification
Customer services: Inbound call centre projects, e.g. product launch, invoicing and complaint management
Product logistics: Local consignment stock with Europe-wide delivery, including RMA handling and/or refurbishing
E-commerce shops: From consulting to implementation and finally operations with front-end and back-end fulfillment
Project management & consulting of complex projects in the area of business & marketing strategy, services & logistical processes and outsourcing
HAVE WE CAUGHT YOUR ATTENTION?
We would be happy to discuss your personal requirements in a non-binding meeting.
Monday to Friday 9 am to 5 pm
Service times are assignment specific.